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The Specialty Switch Co. LLC.

Our employees are the key to our future success. As an attractive employer the Specialty Switch offers a wide range of challenging and exciting opportunities.

At this moment we have an opening for:

Inside Technical Sales/CSRepresentative
 
 
 
 

Job Description:

  • Acting as the first contact person, service and maintain good working relationship with customers.
  • Taking orders and following up with order execution.
  • Invoicing and following up on payments. 
  • Being able to discuss the technical aspects of customer needs. 
  • Attracts potential customers by answering product and service questions; providing information about other products and services.
  • Maintaining customer records by updating account information.
  • Maintaining product and service quality clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the issue; expediting correction or adjustment; following up to ensure resolution. 
  • Collecting and recommending potential product or service issues to management by collecting customer information and analyzing customer needs.  Prepare product or service reports by collecting and analyzing customer information.
  • Resolve customer complaints via phone, email, mail or social media.  Use telephones to reach out to customers and verify account information.

 ‚ÄčSkills and Qualifications:

  • Fluent at MS Office
  • Being organized and self-driven, with good communicational skills (written and verbal)
  • Familiar with some and fluent with one or more ERP systems, like:  Quick Books, Peach Tree, SAP or similar.
  • Poses the skills of:  Customer Service, Quality Focus, Problem Solving, Resolving Conflict, Multi-tasking, Listening, Analyzing Information, maintaining organized records.
  • Having ability to read blue prints, understand technical aspects of simple mechanical product like valves, cable and similar.
  • Professionalism, Motivation for Sales, Service and Customer Satisfaction. 
  • Understand basics of P&L. 
 
 

 

Assembler Needed

Job Description

General assembly skills, able to read blueprints, operate drill press, use hand tools, strong mechanical aptitude neccessary.

Salary commensurate with experience, and excellent benefit package.  Extremely clean and safe work environment.

Accepting applications Monday-Friday, between the hours of 8:00 a.m. and 4:30 p.m. at:

The Specialty Switch Company, LLC
525 McClurg Rd., Boardman OH 44512

Or you can email your resume to: bshovlin@specialtyswitch.com

Or by fax to: 330-427-0800

 

 

Machinist Needed

Job Description

Experience preferred, CNC Lathe Operator or Manual Lathe a plus, ability to read blueprints, use of inspection gauges necessary.

Salary commensurate with experience, and excellent benefit package.  Extremely clean and safe work environment.

Accepting applications Monday-Friday, between the hours of 8:00 a.m. and 4:30 p.m. at:

The Specialty Switch Company, LLC
525 McClurg Rd., Boardman OH 44512

Or you can email your resume to: bshovlin@specialtyswitch.com

Or by fax to: 330-427-0800